We check every order before dispatch. If something is wrong with your delivery, let us know quickly so we can put it right.
Damaged or incorrect goods
Report damaged, missing or incorrect items within 48 hours of delivery with photos of the goods and packaging.
Returns
Returns must be agreed with our team in advance. Goods must be unused and in their original packaging.
Refunds
Approved refunds or credit notes are issued once returned goods have been received and inspected.
Last updated: 6 October 2026